Privacy Policy | JKRATHVA WELLNESS
At JKRATHVA WELLNESS, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make purchases. Your trust is important to us, and we want you to feel confident about how your data is handled.
Information We Collect
We collect two types of information when you visit our website:
- Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details when you place an order, subscribe to our newsletter, or contact us.
- Non-Personal Information: This includes data about your browsing activity on our website, such as your IP address, browser type, operating system, pages visited, and time spent on the website.
How We Use Your Information
We use your personal and non-personal information for the following purposes:
- Order Fulfillment: To process and ship your orders, manage your account, and communicate with you regarding your purchases.
- Customer Support: To respond to your inquiries, assist with returns or exchanges, and provide product recommendations.
- Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and special offers related to our products. You can opt out of these communications at any time.
- Website Improvement: To analyze user behavior on our website to enhance user experience, customize content, and improve site functionality.
How We Protect Your Information
We take the security of your personal data seriously. To protect your information from unauthorized access, disclosure, alteration, and destruction, we use industry-standard security measures such as encryption, secure servers, and firewalls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist in the operation of our website, processing payments, and fulfilling orders. These third parties are obligated to keep your data secure and use it solely for the purposes we’ve outlined.
We may also disclose your information if required by law, to enforce our terms and conditions, or to protect our rights and the safety of others.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences, provide analytics, and enhance website functionality. You can disable cookies in your browser settings, but this may affect the functionality of certain parts of the site.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you wish to modify or delete your account information, please contact us directly. Additionally, you can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email you receive from us.
Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read the privacy policies of any external sites before providing your personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on this page and revise the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.